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Feedback on your work
The following comments apply to both undergraduate and MA students.
The School undertakes to give feedback to students in several ways. Feedback is of two kinds: 1) feedback on assessed work; and 2) feedback on non-assessed work or class participation.
1. Feedback on assessed work
- Module tutors mark and comment on assessed work, typically essays. All assessed work will be returned online via GradeMark. Work that you submit on time will be returned to you, marked, within three weeks. (The UCL requirement is four weeks.) Occasionally, markers may not be able to keep to this deadline on account of illness or an absence that has been approved by the School Director (e.g., attendance at a conference). In such cases, you will be notified in advance that your work will be returned to you late. Work that you submit late will be returned to you as soon as possible. These provisions comply with, indeed exceed, UCL’s service standards for feedback as specified on webpage UCL Service Standards for the Provision of Feedback to Students on Assessed Work.
- Feedback during office hours. You are encouraged to meet your module tutors during their office hours, as posted on their School webpages, or at some other time agreed with them, to discuss the written feedback the you have received. Note, please, that Under UCL regulations (Student Grievance Procedure, 7.2), students do not have the right to ‘appeal’ against unofficial marks or to demand that their work be sent to an external examiner.
2. Feedback on non-assessed work or class participation
- Marking and commenting on non-assessed work, e.g. weekly language exercises. Non-assessed work will be returned to you, marked, before or at the class for which you prepared it. You are required to submit non-assessed work, as specified by module tutors, on time. If you do not do so, you may incur a penalty on your overall module grade or be barred from taking the module examination.
- Feedback during class. Module tutors, as a matter of course, give feedback in classes, e.g. oral classes, translation classes, seminars, etc. You are entitled to expect feedback during class to be informative and delivered courteously.
- Feedback during office hours. You are encouraged to meet your module tutors during their office hours, as posted on their School webpages, or at some other time agreed with them, to discuss outlines for assessed work (e.g. essays), non-assessed work or other aspects of your academic performance.
- The SELCS ‘Writing Lab’. The ‘Lab’ tutors, in addition to giving advice on essay writing technique, are available to discuss the incorporation of feedback into subsequent written work. The Writing Lab is open to both undergraduate and MA students.
Do not confuse, please, module tutors and personal tutors. The former are responsible for feedback on your academic performance in a module, the latter for your welfare.
For student feedback on teaching and other School or UCL-wide provision, see the webpages Staff-Student Consultative Committee (UG) and Module evaluation questionnaires.
