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Student support
Coming to university can be stressful; we want you to join us at UCL to learn, relax and enjoy achieving your potential. Even if you never need any of our various student support services, you’ll benefit from just knowing they’re there.
Getting off to a good start
UCL's Transition Programme is designed to help you adapt to university life, providing mentoring, peer-assisted learning and academic workshops, as well as information and social sessions. When you arrive you will be assigned a mentor from your teaching programme who will provide help and advice, and facilitate informal first-year discussion groups focusing on topics and assignments.
Tutors
Our tutors are first and foremost your tutors.
Your Personal Tutor will be able to give you academic guidance and steer you towards the help and support available to you on study, practical and personal matters. In addition, your Departmental Tutor and Faculty Tutor are also available for advice. UCL’s Dean of Students (Welfare) coordinates all aspects of student welfare. We also have an Adviser to Women Students.
Help for those with disabilities
If you’re disabled, have dyslexia or a long-term medical condition, UCL Student Disability Services are here to support you. We provide information and advice for all disabled UCL students, and organise support services in areas such as note-taking, communication, mentoring and study skills tuition. Our facilities include a dedicated IT suite equipped with a range of specialist equipment and software.
If you’d like to find out more about the physical environment at UCL and discuss support arrangements with us in person, we’d be delighted to arrange your visit. If you’re a wheelchair user or mobility impaired this can be particularly useful, as the design of some of our older buildings means that access may be difficult.
We can offer you funding for travel from your home (in the UK) to UCL, plus the cost of an overnight stay in a hotel for you and someone to accompany you if you wish.
Student Centre
After you’ve arrived to take up your studies, our walk-in Student Centre can provide you with any help and guidance you might need, whether you’re from overseas or from the UK. It also organises the International Students’ Orientation Programme (ISOP).
Student Psychological Services
If you have an emotional or psychological problem, you can book a confidential appointment to talk with one of our trained and experienced staff. After this initial discussion you may be offered short-term individual counselling, individual/group psychotherapy, cognitive behavioural therapy, a personal development workshop or psychiatric consultation. We can also give you advice on how to access specialised psychological services.
More details are available on the website.
Support for care leavers
If you’re applying to higher education from a care background, we know that you can face particular difficulties. Our best practice in provision of support to students who have been in care has been recognised by the award of the Buttle UK Quality Mark for Care Leavers in Higher Education.
For further information about UCL's support
for care leavers please contact the UCL Outreach team.
Rights and Advice Centre
Based in the Students' Union, our team of highly trained advisors are on hand to help you with a range of issues from legal issues from legal matters and immigration to housing and academic problems.
Health Centre and Day Nursery
UCL's Health Centre, on the main campus, houses an NHS General Practice providing services for treating illness and maintaining health. A dental practice is also located in the Health Centre. UCL's Day Nursery can accommodate children from three months to five years old.
Page last modified on 09 may 12 09:16
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