INFORMATION FOR PROSPECTIVE STUDENTS

The International Office located on the First Floor of the South Wing can assist with practical welfare advice. The office is open to students from 10am - 4pm, Monday to Friday.

Prior to the start of the first and second terms, the International Office holds an Orientation Programme for overseas students, designed to help you find your way around and settle in. An electronic newsletter, International Student News, is produced once a term to keep you up-to-date with issues affecting International Students. 

Based in the UCL Union, the Rights and Advice Centre offers independent, confidential and practical advice on a range of aspects of concern for students including, academic issues, consumer issues, employment, finance, housing and immigration.

A member of academic staff in the department will be available for you to seek advice from, usually by appointment or during scheduled tutorial hours. If you are an undergraduate you will be allocated a Personal Tutor but departments also have Departmental and Faculty Tutors that you can see. Support for graduates is usually provided by the programme tutor and as a graduate students you will also have access to the services provided by the UCL Graduate School.

Contact your department to find out who your tutor is, when they are available to see you and how they can help. 

The Dean of Students (Welfare) is available to talk with individuals who find that they need to speak with someone outside their department. The Dean is assisted by a Deputy Dean and an Adviser to Women Students is also on call. 

Reverend Jenny Welsh is the Anglican Chaplain appointed to UCL, and is based at St Pancras Church on Euston Road. She is here to provide hospitality, support, space to talk and reflect on questions of faith and belief and to organise a programme of events for students and staff. As Chaplain she is committed to working with students and staff from diverse cultures and faiths (including those with no faith backgrounds).

Anglican Chaplain to UCL
The Reverend Jenny Welsh
St Pancras Parish Church
Euston Road
London, NW1
Tel: 020 7388 1461

Email: jenniferwelsh@yahoo.co.uk or j.welsh@ucl.ac.uk

Most major faiths are represented by a student society at UCL. If you are interested in joining one of the faith societies, a full list and contact details can be found on the UCL Union website.

London is a multicultural city and all major faiths are catered for. For information on a wide range of places of worship and faith organisations click here.

Seek advice from your peers. The Student Support Pages provide information on a wide range of issues and access to an online Student Support Group.

Students can also access CALM, which is an online, multimedia health information and self management package, aimed at helping you to understand and manage a range of common mental health problems and illnesses.

The Student Psychological Services located on Taviton Street offer support if you are facing emotional problems. You can talk to a counsellor about anything that is causing you to feel worried or distressed. The Student Psychological Service is entirely confidential and offers a range of services from one-to-one sessions with a qualified counsellor to group therapy and self-development workshops.

Contact the UCL Student Disability Services if you feel you may have an impairment, mental or physical health condition or specific learning difficulty that impacts on your ability to study or to engage in other aspects of university life.

Student Disability Services also has a Dyslexia Assessment and Support Centre and a Student Enabling Suite.

Looking after your health both physically and mentally is important and it is strongly recommended that you register with a doctor when you arrive. The Gower Place Practice, located on UCL premises, at 3 Gower Place, is a National Health Service (NHS) practice and you can register there if you live within the area of North or Central London that it covers.

The NHS is the UK's state health service and as a student you may be entitled to some NHS treatment at no cost.

If your course of study is for six months or more you will qualify for NHS treatment like anyone who is ordinarily resident in the UK. Not all services are free – for example, prescriptions must be paid for.

If your course of study is less than six months then you will be entitled to free emergency hospital treatment but you may be charged to see a doctor. Private treatment can be very expensive and it is highly recommended that you consider purchasing medical insurance.

Nationals of the EEA and Switzerland should obtain a European Health Insurance Card (EHIC) before coming to the UK.

Purchasing medical insurance or holding EHIC does not replace the need for travel insurance.

For more information about whether you qualify for free treatment, please take a look at the UKCISA Guidance Note, Keeping Healthy.