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FAQs

You will find many of the questions you may have about accommodation at UCL answered by reading the content on this website. However, in order to help you to find what you want to know more easily, we have produced a leaflet which includes a series of questions which are frequently raised.

Many of the questions for prospective students are covered in the accordions listed below. Any references made to page numbers refer to the Frequently Asked Questions Booklet (PDF).

For further assistance, please contact the UCL Student Residences Office.

Application Deadlines

When is the deadline to apply for accommodation?

31st May of the year of entry for undergraduate students and non-degree
exchange students. You must firmly accept your offer to study at UCL by 31st May to be guaranteed accommodation.

30th June of the year of entry for graduate students. You must firmly
accept your offer to study at UCL by 30th June to be guaranteed accommodation.

Can I still apply for accommodation if I have missed the deadline?

You can still apply for accommodation, however given the expected demand for accommodation it is unlikely that late applicants will receive an offer of accommodation; we recommend that you secure alternative accommodation.

You are advised to contact the University of London Housing Services for private sector assistance and consult the list of Other Halls Providers.

I received an offer to study at UCL after the accommodation deadline; am I still guaranteed a place?

No, accommodation is not guaranteed, even if you received an offer to study at UCL after the accommodation deadline. You can still apply for accommodation, however given the expected demand for accommodation it is unlikely that late applicants will receive an offer of accommodation; we recommend that you secure alternative accommodation.

You are advised to contact the University of London Housing Services for private sector assistance and consult the list of Other Halls Providers.

When will I receive a response?

You will receive a response by email. When you receive a response depends on your offer status:

Undergraduate

Unconditional Firm - July
Conditional Firm - mid August (post-results)
Conditional Insurance - late August/early September
Exchange - July/August

Graduate

Unconditional Firm – late July/August
Conditional Firm – late July/August 

Please note that students holding a conditional offer will receive an accommodation offer after their offer status changes to unconditional.

I plan to defer my entry to UCL. Should I still complete the online application for accommodation?

No, an application is not required for the year deferring. You must ensure that you apply by the deadline (31st May for undergraduate applicants) of the year you plan to enrol at UCL.

I received an email informing me that I am unable to secure UCL housing prior to the start of term, what should I do?

For assistance with private sector housing, you should contact the University of London Housing Services.

In addition to providing private sector housing assistance, the University of London Housing Services runs a Property Management Unit, providing centrally managed self-catering flats and houses for full-time students.

A list of Other Hall Providers should be consulted. Contact the organisation you are interested in directly.

The waiting list for UCL Residences opens online on Monday, 24 September 2012 for prospective students, and Monday, 1 October 2012 for returning students.

The Intercollegiate Hall waiting list opens on Thursday, 6 September 2012. Visit their web pages for full details about the application procedure: http://www.halls.london.ac.uk/student/Default.aspx.

Allocation of Accommodation

On the application for accommodation where can I state a preference for a particular hall or house?

You do not get to choose a particular residence as accommodation is randomly allocated. You do have the opportunity on the accommodation application to indicate a preference for catered or self-catered accommodation.

On the application if you apply for catered accommodation you can indicate two Intercollegiate Hall preferences.

How is the accommodation allocated?

The allocation process takes into account the type of accommodation preferred, as indicated on the application (i.e. catered or self-catered), the amount budgeted for each week and the one most important factor (e.g. en suite or proximity).

How is it decided who rooms together?

Once you have been allocated a place in a UCL residence, the residence staff will decide which room to assign you to. The method of room allocations differs from site to site, varying from course background to interests, or student type.

I am a graduate student; will I be placed with undergraduate students?

In residences occupied by both graduate and undergraduate students, attempts are made by the residence staff to segregate the flats or corridors, where possible, to avoid a conflict of interests. On occasion, to maximise occupancy, flats may be occupied by graduate and undergraduate students.

How many singles, twins and flats are in each residence?

See The Residences section.

Are residences mixed sex or single sex?

All UCL Residences and Intercollegiate Halls are mixed sex.

Duration

What duration is the accommodation offered for?

UCL accommodation is offered for 39 weeks, from 22 September 2012 to Saturday, 22 June 2013, with the exception of Junior Year Abroad and Exchange students only studying for Term 1, who are offered from Saturday, 22 September 2012 to Wednesday, 2 January 2013, or Terms 2 & 3, who are offered from Wednesday 2 January 2013 to Saturday, 22 June 2013.

My programme runs for a calendar year (12 months) rather than an academic year (9 months). Can I continue to stay in UCL accommodation over the summer period?

Graduate students and Clinical Medical students are given priority to continue to live in UCL accommodation over the summer period. A move of residence, or to another room in the same residence, is sometimes required. Accommodation will not be extended beyond Monday, 17 September 2012, regardless of the course duration, due to preparations for the new academic year intake.

My course ends in March; can you provide accommodation from September to March?

If your course ends in March you will need to look for alternative accommodation as UCL Student Residences will not be able to provide you with accommodation for this period. For assistance with private sector housing, you should contact the University of London Housing Services.

Can I stay in my room during the Christmas and Easter vacations?

Yes, accommodation is offered for the full academic session including the Christmas and Easter vacations. You will be invoiced for the Christmas and Easter vacations even if you do not occupy your room. You are liable for rent for the Christmas and Easter vacations.

Miscellaneous

Am I eligible to apply for student accommodation as a part-time student?

You can apply for accommodation however priority is given to full-time students. It is unlikely that accommodation will be allocated to a part-time student prior to the start of the academic session.

Part-time students are advised to contact the University of London Housing Services for private sector assistance and consult the list of Other Hall Providers.

Will I receive acknowledgement of my accommodation application?

All forms received will be acknowledged by email. Please contact the UCL Student Residences Office if you do not receive an acknowledgement of receipt of your application form within four weeks of applying online.

Since completing my application form for residence I have been diagnosed with a medical condition which changes my housing requirements. Who should I notify?

Inform the UCL Student Residences Office in writing, outlining your condition and how the condition affects your accommodation requirements. Support the letter with recent medical documentation. Your accommodation application will be updated and preferences changed (if required).

You should also discuss your requirements with the UCL Student Disability Services to obtain further advice. Where appropriate a preliminary visit to view the accommodation can be arranged. UCL Student Disability Services can be contacted by telephone on +44 (0) 20 7679 0100 or via email: disability@ucl.ac.uk.

The following residences have accommodation that might be suitable for students with restricted mobility: Langton Close, Frances Gardner, Ian Baker, Hawkridge, James Lighthill, John Dodgson and Schafer Houses. Some of these residences can be a fair distance from other parts of UCL which may need to be taken into consideration.

Students who indicate on their application that they have a disability, illness or medical condition will have a Risk Assessment carried out by the Residence Management within one week of arrival.