66-72 Gower St
Professor of Human Computer Interaction
Dept of Computer Science
Faculty of Engineering Science
My research is on how to design effective interactive health technologies for citizens and clinicians. My particular expertise is evaluating complex systems "in the wild": e.g., studying human error and the use of information within the working context. I take a pragmatic approach to developing and applying theory in practice, recognising and working with the inherent "messiness" of the real world.
I am interested in both clinician and patient experience and how to design interactive technologies that improve patient care and experience.
ATQ03 - Recognised by the HEA as a Fellow
Human-computer Interaction and Ergonomics
|University College London|
Doctor of Philosophy
Artificial Intelligence and Education
Bachelor of Arts (Honours)
|University of Cambridge|
I am Professor of Human–Computer Interaction in the Department of Computer Science at UCL, and Director of UCL Institute of Digital Health.
My first degree is in Mathematics, from Cambridge University, and my PhD is in Artificial Intelligence and Education, from the Open University. I started my career in industry as a software engineer, followed by a period managing the Computer Assisted Teaching Unit at QMUL. I gradually developed a focus on the use and usability of computer systems. In 1991, I joined the Applied Psychology Unit in Cambridge as a research scientist, working on the AMODEUS project. I moved to Middlesex University, initially as a lecturer, and subsequently as Professor and Director of Research in Computing Science. I moved to UCL as a Senior Lecturer in 2002 and became a professor (again) in 2005.