Management Science and Innovation
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- MSIN1001 - Foundations of Management
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- MSIN7007 A or B - Mastering Entrepreneurship Term 2
- MSIN7008 - Entrepreneurship: Theory and Practise
- MSIN7011 - International Business
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- MSIN7015 - Operations and Technology Management
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MSIN7015 - Operations and Technology Management
Introduction
Business operations include the design and management of the
processes that
transform inputs into finished goods or services. Operations
is one of the primary
functions of a firm similar to Finance or Marketing.
This course provides a foundation for
understanding the operations of a
firm.
The course will focus on operations both in the manufacturing industry
and a wide
variety of service industries (healthcare/hospitals, retailing,
transportation, etc.). Topics
that will be covered in this course include:
Operations strategy, Forecasting, Production
planning and scheduling, New
product development, and Supply chain design and
management.
In each
section, we will first introduce basic analytical tools and techniques
to
understand operations problems, and then demonstrate methods of managing
that
aspect of operations from a strategic view, typically using case
studies.
Aim
Our objective in this course is to provide students with the skills
necessary to critically
analyze a firm's operating performance and practices.
The main goal is to introduce the
“operations view” of a firm which includes
the process of producing and delivering a
product or a service
Intended Outcomes
At the end of the course, students will be conversant in the language
of business
operations, and they will be able to use both quantitative and
qualitative tools to analyze
basic operations issues. They will understand
the "physics" of material, work and
information flows within companies, and
they will learn how the design and
management of a firm's processes interact
to determine a firm's cost structure and its
ability to compete effectively
in terms of non-cost measures such as quality, variety and
speed.

