Management Science and Innovation

MSIN3002 - Marketing Communications

This course is an updated version of MSIN3002 – The Marketing Process. The content has been adjusted to permit a wider participation. This course is now available as an option for IMB programme students as well as 3rd/4th year students across UCL.

Marketing Communications is a core activity within business; it spans not only the interactions between the business and its customers but the way it interacts with all its stakeholder groups, from Government to local communities and its own employees. Marketing Communications is a complex subject and draws on a number of disciplines including behavioural psychology, linguistics and sociology.

Students studying this course will gain an insight into the way in which organisations use marketing communications, the key theories and concepts which underpin the way in which organisations communicate, and develop an insight into the reasoning behind some of the activities undertaken by organisations. During the course we will look at a number of case studies of the strategies and activities undertaken by organisations. The course aims to be practically based with group working on a variety of communications problems.

The module organiser is Jane Burns-Nurse from Department of Management Science and Innovation, UCL.

Lectures & Seminars

Lectures: 10 lectures x 2 hours Tuesdays 09.00 – 11.00

Seminars: 9 seminars x 1 hour Fridays between 10.00 and 13.00.

Lectures commence on 5 October 2010. Seminars commence on 8 October 2010.

Module Assessment Summary

50% of the marks are awarded on the basis of examination result. The examination is held in the Summer Term and is unseen. 50% of the marks are awarded for coursework.

Outcomes

Module Textbook

The core text for this course is Chris Fill, Marketing Communications – Interactivity, Communications and Content, 5th Ed. 2009

Further suggested reading will be provided via the course Moodle site.

Knowledge Business Skills
  • The role of marketing communications and how the tools of the promotional mix are used to communicate effectively across stakeholder groups
  • Salient characteristics of target communications groups
  • Elements activities and linkages associated with the formation of marketing communications plans
  • Role of relationships in marketing Communications
  • Marketing Communications Planning , Implementation and management
  • Marketing Communications Evaluation
  • Marketing Communications in the International Context
  • Team working
  • Presentation skills
  • Personal communications skills
  • Project management
  • Personal Organisational skills

It is intended that this course mirrors a real working environment for a member of a marketing communications team inside a business. To succeed you will have to demonstrate ‘real world’ skills an

d behaviours.