Management Science and Innovation
- Studying With Us
- MSc Management
- MSc Technology Entrepreneurship
- BSc/MSci Information Management For Business
- PhD Programme
- Executive Education: Project Management
- Courses In Management Science and Innovation
- MSIN1001 - Foundations of Management
- MSIN1002 - Communication and Behaviour in Organizations
- MSIN1003 - Information World
- MSIN1004 - Accounting for Business
- MSIN6001 A or B - Management Principles
- MSIN6004 - Accounting for Business
- MSIN7001 - Management Information and Control
- MSIN7002 - Business in a Competitive Environment
- MSIN7004 - E-Business Environment and Management
- MSIN7005 - Law for Managers
- MSIN7009 - Introduction to Marketing
- MSIN7014 - Strategic Human Resource Management
- MSIN7016 - Managerial Accounting for Decision making
- MSIN3001 - Project Management
- MSIN3002 - Marketing Communications
- MSIN3003 - Managing Information and IT
- MSIN3004 - Mergers and Valuations
- MSIN3005 - Fraud, Ethics and Forensic Accounting
- MSIN3017 - Corporate Financial Strategy
- MSIN7007 A or B - Mastering Entrepreneurship Term 2
- MSIN7008 - Entrepreneurship: Theory and Practise
- MSIN7011 - International Business
- MSIN7013 - Innovation Management
- MSIN7015 - Operations and Technology Management
- MSIN9001 - Dissertation (Value 1 c.u.)
- MSINM001- Project Management
- MSINM004- Mergers and Valuations
- MSINM007- Mastering Entrepreneurship Term 1
- MSINM007- Mastering Entrepreneurship Term 2
- MSINM013- Corporate Fiancial Strategy
- MSIN7003: Organisational Change (Term 1)
- PhD Courses
- Course Outlines
- Optional Courses in 'Innovation Management'
- Research Seminar Announcements
- MSI News and Events
- Contact Us
- Job Vacancies
MSIN1002 - Communication and Behaviour in Organizations
This course will help you appreciate the contribution of the behavioural sciences to our understanding of how organisations work. It will emphasize how an understanding of individual and group behaviour can improve both the quality of working life and the effectiveness of organisations.
The course has three broad sections:
This part of the course will introduce you to the field of
organisational behaviour (or organisational psychology) and explain what we are
studying and why. It will outline the history of the field and how approaches to
behaviour at work have changed.
It will also introduce you to the methodology of organisational behaviour: how we study the topic, and the use of the scientific method.
This part of the course describes the nature of individual
differences and how they affect our behaviour at work. These include the way we
perceive things, our attitudes, and our personalities. These topics have
enormous implications for issues such as prejudice, and also for selecting the
right people for the right jobs.
We will also look at how people learn, and whether different people might learn in different ways. An overview of the motivation to work and how this might differ from person to person will be presented. Finally, we will look at stress at work, and examine its causes, its consequences, and its management.
This part of the course is concerned with what happens when
individuals function, perform and interact with each other as part of a group.
We will start by looking at human communication and examining all the potential
dysfunctions of communication that can occur.
We will also cover active listening and feedback techniques, designed to improve the effectiveness of communication. We will then look at what happens when individuals work in groups, how other people can affect our behaviour in ways we might not expect, and how to put together the perfect team.
We finish by examining the controversial topic of leadership and asking the question:
Are leaders born or made?