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Advice and Guidance
If you have any problems or difficulties, please discuss them with a member of staff. Specific questions about mathematical problems in your courses should in the first instance be taken up with your small-group tutors (first year students) or the appropriate course lecturer (all years). For more general questions (academic, personal, financial, accommodation, etc) you can talk with the following people (follow links for more details):
- your personal tutor - please see here.
- the Departmental Tutor, Dr Mark Roberts (Room 604a) (Tel: 020 7679 2833; e-mail: m.l.roberts AT ucl.ac.uk);
- the Head of Department, Professor N Robb McDonald (Room 608), or any other member of staff you know;
outside the Department, there are the College support services, which include:
- the Dean of Students;
- the UCL Union - they have a Rights and Advice office;
- the UCL Student Psychological Services (formerly known as Student Counselling Service), located at 3 and 4 Taviton Street (5 minutes walk from the Department): students can just go along there or phone (020 7679 1487). The UCL Student Psychological Services provide completely confidential help on all personal issues;
- support for women students, via the Advisers to Women Students (020 7679 0882/0884)
You can also check the UCL website for advice and information regarding the welfare of students.
There are, of course, other organisations outside College which offer support, for example Nightline, a telephone and email support service.
If you become unhappy with your degree programme, or feel that you are falling behind and can't cope, or are experiencing other problems, it is very important that you contact the Departmental Tutor, Dr Mark Roberts (or another member of staff of the Department) straight away. These difficulties can often be resolved but it is much easier if they are dealt with promptly (this is true regardless of whether you need some help to continue with the course, wish to change course, or even to give up the course).
If you experience racial or sexual harassment, please discuss it with someone from the list above. More details on this are given in the UCL Student Handbook.
Please also see the following:
The UCL Student Residences Office is located at 117 Gordon Street (Tel:
020 7679 6322) and has information about Halls and Houses administered
by the College or the University. The University of London Accommodation
Office (ULAO) is at Senate House, Malet Street (Tel: 020 7862 8880) and
has information on private and other accommodation. For more details,
please see the UCL Student Handbook.
You may well wish to use members of staff (e.g. your personal tutor,
the Departmental Tutor, or another member of staff who knows you) as referees
for jobs or further study. Please seek the permission of whoever you are
going to use as a referee (although you may use the Department Tutor,
Dr Roberts,as a referee without asking permission). In any case, it is
a good idea to talk briefly to your referee, and perhaps to give them
your CV. Third and fourth year students are asked to fill in a “self-reference”
form which both helps your referee to write your reference and provides
you with the chance to have some input to your reference. Please also
see information under "Data Protection Act".
The college has a Committee for People with Disabilities; the Co-ordinator
of this Committee is Ms Marion Lamb (020-7679-0100/1343), whom you can
contact if you have any queries. There are some special arrangements possible
for students with disabilities, e.g. for taking examinations. If you wish
to enquire about such arrangements, please contact the Departmental Tutor
in the first instance. There is also a college website about disability serices at UCL.
This relates to the Mathematics Department: there is also general information on the UCL website.
At the start of session you will have been given a form setting out the Department’s normal procedures in relation to your rights under the Data Protection Act. If you have agreed to the Department administering your student career in the way described, you will have signed the form; if not, you will have discussed the matter with the Departmental Tutor, and alternative arrangements will have been made. The normal procedures specified on the form are as follows:
Photographs: (i) We will take a photo of you, which may be stored digitally; these photos may be displayed in the students common room, Room 502 on the 5th floor, for ease of identification. (ii) We may also wish to display photographs of departmental activities to publicise these. (iii) The Department maintains its own webpages; we may wish to publish student names and e-mail addresses here. We may also wish to publish the names of those students who are awarded a prize on the departmental website.
Academic procedures: (i) Marked written work will be put out for collection in the relevant lecture or left at a collection point in the main Department office or returned to your student pigeonhole in room 502. (ii) Provisional examination and Degree Results will be displayed on the 5th floor noticeboard by candidate number only.
References: References will be provided to companies and educational institutions during your time of study here and for two years afterwards without specific permission from you. If you require references after this time, you will need to contact the referee. (Also see section on References)
Page last modified on 25 feb 15 16:22