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UCL Library Services Strategy 2011-2014

Key Performance Area: Support for Healthcare

UCL’s biomedical libraries support excellence in healthcare education, research and practice by delivering extensive resources and expertise to UCL's biomedical scientists and healthcare partners.  Since 2004 a Service Level Agreement (SLA) has provided a framework for the collaborative relationships and joint funding arrangements that underpin this provision, a baseline for work towards enhanced and equitable services, and a model for local site library agreements and the development of agreements with new partners.

UCL Library Services will continue to have a key role in supporting UCL’s healthcare partnerships, both current and future, in their aim to accelerate innovation and the translation of research into practice as well as to provide multiprofessional education across the healthcare workforce.  The Library will maintain and develop its role as sole or principal provider to associated NHS Trusts, supporting front-line clinical decision making and patient care through the provision of timely information for evidence-based practice. 



Alignment of strategies
To focus and deliver services most effectively, UCL Library Services will map its provision to the strategic objectives of key healthcare partners, including NHS Trusts and UCL Partners.  Library Services will identify and support these partners' workforce development, themed research programmes and knowledge transfer initiatives.  The 8 libraries jointly funded to serve UCL and NHS staff will work towards full compliance with NHS quality framework criteria.

  • Align relevant library strategies with the strategic aims of all healthcare partners for the period 2011-2014; plan for service reconfigurations that have a strategic impact on library provision.

Library partnerships
Library Services will continue to foster and support partnerships with the NHS community locally, regionally and nationally, by monitoring and responding to service realignments that have an impact on library provision and  collaborating with other libraries serving the same health economy.  The Library will review and revise all relevant SLAs on an annual basis with its current NHS partners and their successors.

  • Review and revise Service Level Agreements. Work towards full compliance with NHS quality assurance and monitoring requirements, demonstrating innovation and evidence of impact.
  • Design and implement a clear communications plan for the delivery of library services to healthcare partners.

UCL Library Services will aim to maintain current levels of provision and actively seek to enhance access to as wide a range of resources as possible for eligible NHS staff.  The Library will share knowledge and awareness of developments relating to point-of-care resources, and monitor developing technologies to ensure continuity of access and relevance.

  • Enhance access (including in-library) to as wide a range of resources as possible and across as wide a range of technologies as possible for eligible NHS staff.

Professional skills
UCL’s libraries have an active role in enabling knowledge-led healthcare practice.  The skills and expertise of biomedical library staff in providing information support and demonstrating impact will be developed, and good and best practice will be shared across library sites.

  • Equip biomedical library staff with appropriate skills and expertise necessary for providing specialist information support, e.g. support for knowledge integration into care pathways and at point of care.

Continuity of funding
UCL Library Services will work with the Medical & Dental Education Commissioning System (MDECS) providers, and the Strategic Health Authority and its successors, to ensure continuity of sustainable NHS funding models. 

  • Work with educational commissioners and providers to increase NHS funding contributions wherever possible.
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