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Inter-site Service

Contents


About the service

Certain items held at outlying UCL sites can be requested to be transferred from one site to another for loan. Photocopies from journals can also be supplied.

Applications for inter-site material should be made by completing a paper or online inter-library loan request form. The completed request form should be submitted to the Issue Desk staff.

The online inter-library loan request form can also be used.

NB The Inter-site service is not available between the following "central" sites: Cruciform, Bartlett, Institute of Archaeology, Main and Science Libraries.

This is because these sites are geographically close to one another. Our expectation is that members would exercise their rights to use all UCL libraries, by visiting the site in person.

Who can use the service?

Current UCL/UCH staff and students can use this service.

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How much does it cost?
  • Photocopy - £3.00 per item
  • Book - £3.00 per item, if requesting site is within 1 mile of a "central" supply site, this includes Language & Speech Science, Eastman Dental Institute, Institutes of Child Health, Laryngology, Neurology, RNID and SSEES.
  • Free book delivery: includes Institutes of Ophthalmology and Orthopaedics, Royal Free Medical Library, Whittington campus.
What type of loan can be requested?

Standard loan items only, if not currently on loan. High-demand teaching materials and short loan are kept on site for local student use.

How long will it take?

We will endeavour to obtain the item as quickly as possible, however, we cannot guarantee to supply the item requested because the item may be missing from the shelf.
Items usually arrive within three to four days.

How many requests can be made?

A limit of twelve ongoing requests, with no limit on the total number of requests can be made.
This applies so long as the requester's library record is current, has no outstanding charges and is entitled to use the service.

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Notification

If a book has been requested, a notification will be sent to your UCL e-mail account as soon as the item is available for collection.

Collecting/receiving the Inter-site item

Book
If a paper request form was submitted, the book will be available for collection from whichever Issue Desk the request was submitted to and a notification to come and collect will be sent to your UCL e-mail account.

If an online inter-library loan request form was submitted, the book will be put aside for collection from the Science Assistance Desk and a notification to come and collect will be sent to your UCL email account.

Photocopies
The photocopy will be put aside at the Science Assistance Desk for collection and a notification to come and collect will be sent to your UCL email account.

The £3.00 Inter-site charge has to be paid on collection. For further details see the How to pay section. NB You will still be liable for the £3.00 Inter-site charge if the item has been received, but you no longer require the item.

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How to pay

Charges will be added to the requester's library record on receipt of the requested item.

Payment should be made by cash/cheque/IDT at the Issue Desk where the intersite was ordered.

Renewals

Ask at the Issue Desk where the book was collected.

Return of Inter-site loan/fines

The item should be returned to the Issue Desk from where it was collected.

Fines will be charged for a late return.

Interlending contacts and enquiries

Address: Interlending & Document Supply Office,
Room 303,
3rd Floor,
Science Library

Head of Interlending: Lesley Bugden
Internal telephone: 37794
External: 020 7679 7794
Interlending e-mail: interloans@ucl.ac.uk
Interlending fax: 020 7813 2815

The Interlending & Document Supply Office (ILDS) deals with intersite requests for the central campus sites: Cruciform, Bartlett, Institute of Archaeology, Main, and Science Libraries.

For other library sites, please contact the relevant site directly.

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Last modified 1 February 2010

 
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