UCL Library Services has been recognised with the Investors in People award for its work in honing and improving its staff development programme and business practices.
The Investors in People Standard began in 1990 as a government-backed business improvement framework, with a special focus on employee relations. It's now used by over 30,000 organisations in the UK, across many sectors.
A number of other universities have achieved the award, as whole institutions or departmentally, though UCL Library Services is the first UCL department to achieve it.
UCL's Director of Library Services, Dr Paul Ayris, said: "As Head of Department, I am delighted for all members of UCL library staff who participated in gaining this award. It's a tribute to their dedication, professionalism and the quality of the contribution they make to the success of UCL."
A factor in the achievement of the award was a diverse and comprehensive staff development programme involving extensive use of local training offered by UCL's various training providers. Also relevant were the processes for matching services to user needs, such as communication through UCL's committee structure, user surveys and the Library's key performance indicators just introduced.
The Assessor has provided a written report. The Standard, the report and a list of higher education institutions with the awards are available for viewing in the UCL Main Library Office, Room 108, Wilkins Building. The Standard can be viewed also on the Investors in People website.
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Last modified 11 August 2008