International Student Support


Frequently asked questions

Moving to study in another country is an exciting and life-changing experience. It also requires a lot of preparation and can even feel a bit overwhelming at times.

Below are answers to some questions that we frequently receive from new international students, which hopefully you will find helpful for your arrival:

What is the International Student Orientation Programme (ISOP)?
What is pre-enrolment?
How can I collect my BRP?
How do I enrol and what do I need to bring with me?
How can I pay my fees?
Do I need to register with the police?
Do I need to have any vaccinations before coming to the UK?
How do I access medical care in the UK?
Should I declare a medical condition or disability?
Should I get insurance?
How can I find accommodation?
How can I open a UK bank account?
How can I save money during my studies?
What is an Oyster card?
What is a 16-25 Railcard?
When should I arrive?
Is there an airport transfer?
What do I need to bring with me?
Where can I buy things I need when I arrive?
Should I get a mobile phone?
How can I access WiFi at UCL?