International Student Support


Late arrivals

Where possible, you should ensure that you arrive at UCL in plenty of time to start your studies. However, we understand that some students may arrive late due to delays in visa processing or other issues. Students who are required to apply for a Tier 4 visa should ensure that they arrive before the latest start date included in their CAS. 

All students are required to enrol within the two weeks from their official programme start date.

1. Finding your way to UCL

Please refer to our section on how to get to UCL. You may also find it useful to refer to the University campus maps to enable you to find your way around when you first arrive. 

2. Who to notify you will be late 

It is recommended that you notify your department or faculty that you will be late so that you can obtain any reading materials or advice necessary to pick up your studies smoothly on arrival. If you are staying in UCL managed accommodation, please also email residences@ucl.ac.uk to inform them of your expected arrival date. 

3. First steps when you arrive

If you are new to UCL and you missed the International Student Orientation Programme (ISOP), you can catch up on all the information on our online ISOP.

4. Enrolment 

As someone who is arriving late or outside of the usual enrolment periods, you should first visit the Student Centre to enrol in person. The Student Centre is located on the ground floor of the Chadwick Building on the Gower Street Campus. The Student Centre is open between 10am to 4pm, Monday to Friday, and 11am to 5pm on Wednesdays. You do not need to make an appointment.

There are specific documents you will need to bring with you to enable you to enrol. Please see the pages on enrolment for further details. If you are a Tier 4 student you will need to have collected your Biometric Residence Permit (BRP) before enrolling in person.

5. Collecting your University Card

Once you have enrolled, you will be able to have your student ID card produced. In order for Security Systems to produce your card, you will need to show them the Statement of Student Status you received when you enrolled. You will need to visit the Andrew Huxley building between 9am-4.45pm, Monday to Friday.

6. Setting up your IT facilities

You will receive your UCL user ID and set your password prior to pre-enrolment which you need to access the central IT facilities. Further guidance for new students can be found on the ISD webpages.

7. Contact your department 

You should contact your department to let them know you have arrived and they will be able to provide you with all necessary information about your timetable and starting your studies.

8. Practicalities

Police registration 

Some students (depending on nationality) are required to register with the police within seven days of their arrival in the UK. If you need to register with the police it will be stated on either your visa/entry clearance, Home Office letter or BRP. Further details can be found on our police registration pages.

Opening a bank account

You must have enrolled before you can request a bank letter needed for the opening of a UK bank account. If you are registered on a course lasting less than six months it may not be possible to open a bank account. For further information see our pages on opening a bank account.

Registering with a GP

It is recommended that you register with a GP during your first few weeks at UCL. You can register with Ridgmount Practice, if you live in the catchment area and are on a course lasting at least six months. Please refer to our pages on registering with a doctor for further details.