UCL Information Services Division


Resources & Services for IT Staff

This area provides help and resources for support staff, Departmental Administrators who perform IT functions, Computer Reps and IT Managers. If you reset passwords, set up accounts for visitors, have responsibility for managing an S: drive or generally answer IT queries for your department, then this area is for you.

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Account Administration

The new MyAccount service is available

You'll be pleased to know that the improved MyAccount service is now available for managing your UCL password.

Key features of the new service are:

  • Ability to set longer and stronger passwords.
  • The stronger your password, the longer you can keep it for.
  • Password strength meter to tell you if your password is acceptable *before* you set it.
  • Registration of your mobile phone to allow quick and simple password recovery if you forget it.

You can use the new service now at the MyAccount page or find out more at the MyAccount FAQ.

Shared Drive Administration (S: drive)

Administrative tasks


Computer Reps

Computer Reps FAQs 

How do I stop being a Rep? Or remove a Rep from my department?
What if I need to change the departments that I represent?
I'm a DA and listed as a Rep, but I don't want to be listed

Network tools/info

Useful wiki's