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The Access Grid - Costs


Access Grid (AG) sessions are run by trained AG 'Pilots'. If your group does not include anyone who has experience as an AG pilot then training for a nominated member of your group or team can easily be arranged.

Training is provided free of charge and there are no further charges for use of the Access Grid by groups who are able to support their own use of the facility using a trained Pilot.

For external users or for users within UCL receiving finance charges will be made.

The fees charged are as follows...

User Cost
UCL Staff (Trained AG Pilot within group) Free to users
UCL Staff (Pilot provided by UCL Multimedia) £30 per hour, with a minimum charge of £30. This charge includes one 30 minute test session, where required.
External User £150 per hour + VAT with a minimum charge of £150 + VAT. This charge includes one 30 minute test session, where required.
Outside Office Hours £P.O.A.

Please note:

Access Grid system performance is dependent on external networking factors. As such we are not able to offer any guarantees of quality of service during AG sessions, though of course are constantly working to monitor and improve performance through regular and ad-hoc maintenance.


For general enquiries regarding Access Grid videoconferencing please contact our support staff directly on...

Internal Phone:   09356

External Phone:  +44 (0)20 7679 9356