Find out what your UCL email address is.

Log in with your userid and password.

Make sure that you put @live.ucl.ac.uk at the end of your userid!

E.g. ucaaxxx@live.ucl.ac.uk

http://outlook.com/live.ucl.ac.uk

You must activate your connection first.This will only work in your bedroom.

Having problems connecting?
Consult the Troubleshooting pages
and fill in the online web form for further assistance.

Having problems connecting?
Your operating system may need further configuration. Read the troubleshooting pages.

Follow the instructions to connect on your operating system.

You will need your UCL userid and password.

Your userid must be appended with @ucl.ac.uk

E.g. zcxxano@ucl.ac.uk

Anti-virus software: Use the Software database to download free anti-virus software for your machine, keeping it up to date and secure. Type 'anti virus' in the search box to view your options.

Passwords & MyAccount: Use MyAccount to change your password to something only you know.

User Authentication: Register to resolve password problems quickly online or over the phone. Otherwise, if you forget your password you will need to visit the Service Desk to get a new one.

Key Skills: A framework for you to assess your existing skills, devise a skills-development plan, and record (and present evidence of) your progress.

Moodle: UCL's online learning environment used in most modules. Moodle courses contain resources, learning activities and forums for you to communicate with others and support your studies.

MyPortfolio: An online portfolio which is entirely student-controlled - you decide what goes into it, how it's presented, and who gets to see what.

SEnIT suite: The Student Enabling IT Suite is equipped with an up-to-date range of assistive software and technology and is designed for students with disabilities.

Computer workrooms are located throughout campus. Wheelchair access is available for some workrooms.

Note: At the login screen for the computers, enter your main UCL userid (e.g. ucaaxxx) and password.

You do not need to type @live.ucl.ac.uk or @ucl.ac.uk after your userid.

Portico is an online portal designed to help you manage your personal information.

You can pay your fees, re-enrol each year, apply for graduation tickets and more.

View your personal online timetable and the UCL-wide teaching timetable.

Check the timetable regularly, there may be changes to rooms, days or times.

IT Training: Sign up for free trainer-led courses or come along to drop in sessions.

Service Desk: The ISD Service Desk is the primary point of contact. Use the Service Desk portal to report a problem, make a request or if you have a general enquiry.

Online resources: Access course workbooks, videos and other online learning materials to help you develop your IT skills.

The Disability IT Support Officer will help you to feel included whenever possible in everything to do with IT, regardless of your disability.

SEnIT suite: The Student Enabling IT Suite is equipped with an up-to-date range of assistive software and technology and is designed for students with disabilities.

For all you need to know about your libraries and access to hundreds of resources which UCL Library Services subscribes to on your behalf see our website.

Get help with all your queries by visiting our libraries in person or by consulting our Getting Help web pages.

Scanning: Scan to email facilities are available in some computer workrooms.

Printing facilities: Colour, mono and duplex printing facilities are available in computer workrooms. A free allowance of £12 is given to each UCL student at the beginning of each academic year (or pro rata for students who do not register at the beginning of the academic year).