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Using secure settings to receive email

If you only ever use SquirrelMail to read your UCL email then you do not need to read any further. SquirrelMail does not require any changes.

However, if you use other email programs on your own computer, please read on.

Why should I use secure settings?

Insecure settings can mean that your password is sent across the network in plain text. This means that your password could be intercepted, especially if you are connecting from outside UCL, and your account could then be used by someone else. 

You should therefore change the settings (as described on these web pages) in your email program so that you can receive email securely.

What do I need to do?

Click on the email program you use for step by step instructions:


I use Cluster WTS, should I make these changes?

If you use Thunderbird on WTS, then no. The changes have been automatically made for you.

If you use any other program on WTS such as Outlook, then yes, you will need to make changes to the settings in the email program that you use.

I use Myriad Cluster. Do I need to make any changes?

Yes. Whichever email program you use on Myriad, you should change its settings.

What if I use more than one computer or laptop?

Wherever you check your email - whether on campus or at home, you should make sure that your email programs is set up securely on each machine that you use (by changing the settings).

Troubleshooting and Help

If you have tried following the instructions for your email program and still have problems, please click on the link above for assistance.