UCL INFORMATION SERVICES DIVISION
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FAQ
FAQ
Basics - sending and receiving email
What is my UCL e-mail address?
Can I get my UCL e-mail forwarded to another address?
What are the UCL email server settings?
Sending emails from outside UCL (Secure SMTP)
What is IMAP? What is POP?
Email etiquette and good practice
My ISP says I can't use the UCL SMTP server - how can I send e-mail from home?
How can I set up my email program from home
(instructions for specific programs)
Is there a limit to the number of recipients I can send emails to in a day?
Managing your email and mailboxes
Check your quota
Managing your mail
SPAM and Junk email
My mail has been archived. How can I get the mail back?
Should I leave mail on the server?
What is a pop lock?
How can I check my mailbox sizes
(for IMAP users only).
How can I manage the size of my mailboxes?
Sending and receiving attachments
What is the best way to make sure my mail gets deleted?
Why has my Inbox been split?
Top ten IMAP questions
What will happen to my email program when I go over quota?
Security
Are emails scanned for viruses?
I think someone is sending emails from my account - what should I do?
I want to access my emails when offline. How can I so this?
Troubleshooting your email program
Which email program are you using?
Thunderbird
Squirrelmail
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