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FAQ - Quota on the Central Filestore

Is my quota usage being displayed correctly?

Why do I have more than one quota?

What is my N: drive?

What is my T: drive?

How can I access my T: drive?

What is the R: drive?

How much storage am I allowed to have?

What can I use Filestore for?

Can I backup my laptop?

Checking quota usage?

You can check your filestore usage in several different ways:

Drive N: currently has its quota system switched off. Thus you will see a usage of 0 (zero) against this resource  – this doesn't mean that all your files have been lost! We plan to re-activate quotas on drive N: on Monday 20th September 2010.

You may see other drive usage as 0 (zero) erroneously. This is being investigated but, if this happens, you can use the J-Disk quota utility for your N: drive usage which will provide you with more detail.


Why do I have more than one quota?

When you check your quota online or in WTS, you will notice that you now have two different quota allocations: one for your Central Windows filestore and one labelled Central Email/Unix filestore.

Note that live@ucl email is NOT stored in the UCL filestore but is hosted elsewhere - thus it won't take up any of your quota space on this part of the UCL Central Email/Unix filestore.


Viewing your filestore usage

Using the Quta Usage utility in WTS you should see something like the following displayed:

quota_display.jpg  

You can view this utility by going to:

Start > Programs > Software P-R > Quota Usage

 
You will notice that you have quotas allocated for both your Central Windows Filestore and Central Email/Unix Filestore area.

Central Windows filestore

What is the N: drive?

All users have an area on the Central Windows filestore referred to as their N: drive. This is subject to quota restrictions.

Users who registered before September 2010: Central Filestore & drive R :

Users who registered to access ISD services before September 2010 may be accustomed to seeing and using their R: drive under Windows Explorer/My Computer.

If you are in this category, you will have Windows files from your previously used R: drive under your Central Windows Filestore under a subdirectory of your N: drive - N:\Rdrive\

You can also access these files as if they were on drive R: though this actually just links to your N:\Rdrive directory (it may be useful to think of this as a "virtual" drive R:). Thus you have two different ways of accessing the same files - if you delete a file it will disappear from both R: and N:\Rdrive! 


Email-Unix filestore

What is the T: drive?

All users are allocated an area on the central Email-Unix filestore (in addition to their N: drive). This is known as the T: drive.

This area of the filestore contains your email data (if you are an IMAP user), personal web pages under html.pub directories and any Unix files (which may be created if you have used Unix software). POP users email will continue to be stored on drive N:

Note that live@ucl email is NOT stored in the UCL filestore but is hosted elsewhere - thus it won't take up any of your quota space on this part of the UCL Central Email/Unix filestore.

This area will be accessed automatically by the various email clients, and most users won't need to access these files directly. Email attachments will also go to this area of the filestore while they are held as part of the email message. However, if you explicitly save an attachment, the save will put the resultant file on the Central Windows Filestore drive N: by default.

Accessing your T: drive

You will not automatically see the T: drive listed under My Computer or Windows Explorer however you can ask for this drive to be displayed on WTS if you wish by using the utility Map Central Email-Unix Filestore (T-drive). To run this select Start -> Programs -> Utilities -> Map Central Email-Unix Filestore (T-drive). You will then be able to access the T: drive in the same way as you access other drives available on WTS.

Please note: You cannot mount your T: drive from a non-IS managed computer unless you access it via WTS.


How much storage am I allowed to have?

For postgraduates and staff members 1GB is the normal maximum allowed usage. However, higher limits can be granted.  This will happen on a case by case basis, and must be supported by your head of department.

Undergraduates are allocated 250Mb. Again, higher limits can be granted however a letter from a tutor/supervisor is required to authorise the request.


What can I use the filestore for?

The storage of data directly is provided to support related to your academic studies, or in the case of staff to store any work related documents and files.


Can I backup my laptop onto the N:Drive?

This is sensible best practice. The best way to do this is to log in to WTS where you can access both your local and Central Filestore drives.

However, please ensure that only your academic/work related data files are backed up.

We have experienced cases where users have inadvertently backed up their entire laptop, inclusive of the  operating system, all system drivers and installed applications – all of which could be restored from original media. This would not be acceptable usage of your N:Drive Filestore.

Central Filestore & drive R:

Users who registered to access ISD services before September 2010 may be accustomed to seeing and using their R: drive under Windows Explorer or My Computer.

If you are in this category, you will have Windows files from your previously used R: drive under your Central Windows Filestore under a subdirectory of your N: drive - N:\Rdrive\

You can also access these files as if they were on drive R: though this actually just links to your N:\Rdrive directory (it may be useful to think of this as a "virtual" drive R:). Thus you have two different ways of accessing the same files - if you delete a file it will disappear from both R: and N:\Rdrive!