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Training and support

Information Technology

IT Training courses
Training resources
ECDL qualification
One-to-one help

Learning Technologies

Training courses
Support
One-to-one help

Administrative Systems

Training courses

We offer IT-related courses, qualifications and  one-to-one sessions in the following areas.

Information Technology

Learning Technologies

Administrative Systems
Face-to-face and online training in using desktop applications such as Microsoft Office, Dreamweaver and Silva, email, Reference Manager, SPSS and more. 
We also offer the European Computer Driving Licence (ECDL) qualification. 		The Learning Technologies Support Service (LTSS) provide support, training and advice for staff wanting to use Learning Technology within their teaching. Training is provided by the Management Systems Training & Support team on UCL Administrative Systems, including online and classroom based courses for student, timetabling, research publications, and radioactive substances systems.

Faculty support

The Faculty Information Support Officer provides advice, support and training at faculty level for most of the above.  Please visit the FISO pages for more information.

Staff with a disability/workstation issue

If you are a member of staff with a disability or a workstation issue and are interested in receiving IT training or information on assistive technology, you can contact the Disability IT Support Officer for an informal discussion on 020 7679 2809 (email ditso@ucl.ac.uk).

Find out more about IT Support for disabled staff on our Accessibility pages.

Funding

All courses are free to UCL staff although cancellation charges may apply.  Charges are made for the ECDL programme.  Please note that, due to budgetary constraints, we are no longer able to provide any financial assistance for external training courses.

Not what you're looking for?

For a more comprehensive list of the training and support provided to staff at UCL, please visit the Organisational and Staff Development web pages.