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How to Guides and Help

print@UCL is a sustainable and highly available print service that allows UCL's staff and students to print, copy, scan and fax quickly and easily.


Print Queue Defaults

All printing is defaulted to A4, double sided, mono (black and white) and any print jobs not printed will be automatically deleted after 24 hours.

The 'Print driver settings' page (link below) shows you how to change the defaults.


How to guides & help:

Prerequisite steps:
Computer Settings:
At the MFD:
Register your UCL ID card Print driver settings
How to print
Connect to print queue
Mobile Print
How to copy
  UCL password changed? How to scan
    How to fax
     
Troubleshooting:    
At the MFD
Common Issues
Printing Tips

A short video guide, prepared by UCL Library Services is also available below.

It provides an overview of how to register your card and the functionality the devices offer.


Service and Support

The service is available 24x7, but only supported during the ISD Service Desk opening hours. ISD will aim to repair devices within 24 hours of the fault being reported to the ISD Service Desk.


The print@UCL project

The new service is being rolled out across UCL on a departmental basis. Each department will be consulted in advance and given a date for the move. More information on the roll-out plan can be accessed from the print@UCL Project website