At work: Use Outlook 2010/2011 to check your live@ucl email and schedule meetings with your colleagues.

You can log in to Staff WTS 2010 where Outlook 2010 is automatically configured for you.

At home: Access your email via the web using Outlook Web App (OWA). Log in with your userid and password.

[Note: When you log in, make sure that you put @live.ucl.ac.uk after your userid! E.g. ucylxxx@live.ucl.ac.uk]

On the move: Synchronise your mobile device with your email and calendar.

My department has not yet moved to Live@UCL: If that is the case, you will be using our current central IMAP services for email and Oracle Diary for scheduling meetings and personal appointments - until your department is migrated.

MyView is the online resource from HR that allows you to check your personal details, pay, leave and other UCL employment information.

Please note: MyView cannot be accessed from outside of UCL except through our Remote Desktop Service - Staff WTS.

UCL staff: eduroam is a free service available from many wireless hotspots throughout campus.

To connect: Follow the instructions to connect on your operating system. You will need your UCL userid and password. Make sure you type: @ucl.ac.uk after your userid! E.g. ucylxxx@ucl.ac.uk

Visitors: Your visitors can also be provided access through the UCLGuest wireless service.

Having problems connecting?
Your operating system may need further configuration. Read the troubleshooting pages.

Passwords: Use MyAccount to change your password to something only you know at any time. You are required to change your password every 150 days.



User Authentication: Register for User Authentication so that you can manage your user account and password online or over the telephone.

Registration is important. Should your password expire, we can only issue passwords over the phone to those who have registered for User Authentication. Otherwise a visit to the ISD Service Desk will be required with your ID card.

E-learning:From creating interactive online content to online collaboration and debate, from virtual classrooms to plagiarism prevention, our e-learning services enhance teaching, learning, assessment and administration across all disciplines.

Learning spaces: The Lecturecast service means that you can now capture what happened in class in UCL's larger lecture rooms for students to watch online.

Try our voting handsets, great for increasing engagement in large classes.

Beyond that we keen to work with staff to introduce new ways of using spaces and technologies to enhance student learning.

Email & Calendar: Check your Live@UCL email online using Outlook Web App (OWA) or via your mobile.

Add @live.ucl.ac.uk after your userid when you log in to OWA!

Access your work: Use Staff WTS to access your files remotely.

Wireless: Keep connected around college using eduroam.

UCL Go!: Download UCL Go! and access university information directly from your iPhone (the app for Android devices is currently in beta). Get directions to UCL buildings, news about events, view your library records and much more.

If you don't have an iPhone, any other smartphone with a browser can be used to access the web edition of UCL Go! at https://ucl.ombiel.ac.uk/ .

Staff Desktop: One of the advantages to using the Staff WTS desktop service is that you can access your files, email and licensed software both at work and at home.

Save your work: Save your files on the Central Filestore (N: drive) which is backed every night.

You can also make use of the shared data area (S: drive) to collaborate and with colleagues in your department.

Are you a staff member in one of the Corporate Support Service divisions? If so, you will be using the Administrative Desktop Service (ADS). Please visit the ADS website for more information about this service.

Portico: Portico is UCL's information system. From admission to graduation, Portico deals with all aspects of data related to your students and the sources of study offered.

Timetables: Use the Online Timetable to view your personal timetable or those of your students or department.

ISD Service Desk: The ISD Service Desk is the primary point of contact. Use the Service Desk portal to report a problem or ask a question.

Online resources: Access course workbooks, videos and other online learning materials to help you develop your IT skills.

IT Training: Sign up for free trainer-led courses or come along to drop in sessions.

The Disability IT Support Officer will help you to feel included whenever possible in everything to do with IT, regardless of your disability.





Do you have any questions about workstation health or ergonomics? Learn about the simple adjustments that can make your workstation more comfortable.

Did you know? We have a computer suite designed for students with disabilities.

The Student Enabling IT Suite (SEnIT) is equipped with an up-to-date range of assistive software and technology.

Online resources: You have access to hundreds of resources which UCL Library Services subscribes to on your behalf.




Teaching & Learning: The Library's Teaching and Learning Services provide support for taught course students and teaching staff which aim to increase access to core course materials in paper and digital formats.

Software: Use the software database to download free anti-virus software for your machine, keeping it up to date and secure.

You can also download any site-licensed software to which you are entitled.

Hardware: We offer pricing and recommendations for corporate IT equipment. We also provide managed Desktop Services, where we can order, install and support the equipment on your behalf.

Admin systems: We run a variety of systems to enable departments to perform administrative functions. Examples include systems for financial systems management, HR processes, archiving and records management, alumni and fund-raising information, recording visitors and booking rooms.

Institutional Research Information System (IRIS): IRIS is the internal and public research portal for UCL. Use IRIS to maintain your own researcher profile and to identify the research activities of other staff at UCL and their publications.

IRIS is publicly accessible and links to our open access database, UCL Discovery, which ensures that UCL research is as widely disseminated as possible.

Research Computing: Use High Performance Computing (HPC) services to accelerate and transform your computationally intensive research.

Research Publications Service (RPS): Access RPS (UCL's research publications database) to review and maintain your publications data and to submit full text to the open access repository, UCL Discovery.