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VoIP  - Cisco     

How to use your VoIP phone
FAQs on transferring to VoIP


Voice over IP (Internet Protocol)  is a new service connecting telephone handsets via the data network, making use of the existing infrastructure and resilience that has been built into UCL's extremely competent networking services. This technology is being used in UCL's newly refurbished buildings initially to Central House, Charles bell, Tottenham Court Road and others are following.

The old UCL telephone system has performed admirably for many years and will still continue to provide core features until the roll out of the new system is complete.

Why change?

Older equipment is becoming harder to maintain and isn’t as flexible as modern systems, which make moves and changes easier as well as providing new features and future proof guarantees. Integrating with computer systems will help people work more flexibly and efficiently as well as providing unique features, such as a directory on your phone to make finding people and calling them much easier.

What does it mean to me?

One of the major things this means is that, in most cases, you won't be able to take your existing number to the new system when you transfer. There is a huge payoff though, as once you have your new number you should never have to change it again as and when you move around College. You can log in at any VoIP phone and your number will follow you, complete with all your speed dials, settings and ring tones. If you move to another UCL VoIP building, you simply log in.

Staff in affected buildings will be contacted by the Estates/I.T Project Managers well in advance and given clear timescales.

Page last modified on 26 nov 13 15:29