Network Switches

This page explains the different switches options that we support, and the process for purchasing new switches, or replacing existing switches.

We will take delivery, configure and install the switches for your department, and keep you updated on the progress of each new request.

We keep stocks of supported models or their direct equivalent for their supported lifetime (a guaranteed minimum of 5 years, currently it is more than double that) and in the unlikely event of switch failure, aim to replace failed device the same working day where possible.

To ensure a consistent user experience, we aim for a maximum contention ratio of 10:1 on any uplink – there is a little more detail on each switch model where is this relevant.

As part of the UCL cost and energy reduction strategy, all new client switches must have the ability to provide Power over Ethernet (PoE), which is necessary for both wireless, and Voice over IP (also called IP Telephony) deployment.

Due to issues of power, heat dissipation, cabling problems and large failure domains, we do not recommend or support the use of 48 port switches.

Upgrades will require the department to fund the full cost of the new switches. Due to budget constraints, we cannot “buy back” used switches, but we will redeploy or store them for you as needed.

Switch models

Select your requirement type to see the recommended switches for that requirement type.

Other considerations

Uplink and Stacking Modules

In addition to the cost of a switch, you may also need interface modules. Exactly what is needed depends on what you have currently and what speed you’ll be using.

Guide prices:

These are just a rough guide and assume suitable fibre is already available, please do not use these for IDTs.

Completely new install: £500

Add 2960 (not S) to stack of 2960 switches (max 4): £0

Add 2960 (not S) to stack of 2950 switches (max 4): £200

Add 2960S: between £200 and £500 depending on existing setup

10G connectivity (where available): Typically around £1600 for very short distances (e.g. within 10m), £3500 for longer distances.

Non supported switches

The use of non-supported switches (especially non-managed, or “dumb” switches) may mean that we are unable to assist with network problems until these are removed. This is not just us being awkward, in some cases it can make the troubleshooting impossible, because they can mask serious issues, as well as not being able to detect network loops.

The Full Ordering/Installation Process

1. Decide on what you think you need
2. Contact nwg-ops@ucl.ac.uk with the details of your requirements, including number of connections needed, location, speeds
3. We will create an equipment list and get a prices from our suppliers and send you the cheapest.
4. Send (e)IDT to Denise Mapp
5. Equipment will be delivered to Network Services
6. We will configure the switch and let you know when we are ready to install it
7. Installation on an agreed date and time (Mon – Fri, 8am – 4pm start time)

Page last modified on 11 oct 11 14:11