Troubleshooting...Ex Directory Staff
The data used to populate the live@UCL address book or
Global Address List (GAL) is taken from UPI. Where existing UCL staff has had their
status set to ex-directory, The GAL will be populated with an alternative naming
convention of Surname, Forename.
- Their display name within the Outlook Address Book (GAL) will appear as their User ID. For example ccaaxxx.
- The primary SMTP email address
of the user is set to their firstname.lastname@example.org for e.g. (email@example.com). The existing friendly alias email addresses will continue to work e.g. D.firstname.lastname@example.org but emails
will be sent from the email@example.com
To Change this, be listed as Non Ex-Directory and be part of
the UCL Directory, please visit the following URL within the UCL self-service
pages. Once this has been amended the
users display name will be updated in the GAL and the friendly alias will
become the primary SMTP address.
For Ex-Directory users within the UPI self-service page, there is a checkbox next to “Make the entire entry Ex-Directory”. This needs to be un-checked.
Please note that changes to the directory take place over night and can take a further day to be propagated to all systems. If you encounter any problems with this process, please contact the Service Desk.
Page last modified on 14 jun 11 17:16