Troubleshooting...

Mail

• Attachments in Thunderbird are corrupted when saved or opened

• My attachment has been blocked. How can I get around it?

• Error: 5.3.4 the message size exceeds the fixed maximum message size.

• Is it possible to insert comments in line with the original message?

• Postmaster notifications are going into the Junk E-mail folder. [This issue is resolved]

• Error moving multiple items from Deleted Items

Calendar

• Error: Your meeting request was declined. The end date...is too far in the future.

• When I click on the Address Book, and select the Global address list, none of the contacts show up in the list.

• I am not receiving Calendar reminders.

live@UCL Account Issues

• My name appears in the GAL as my userid (ex-directory).

• Signing up to an online forum with an @dept.ucl.ac.uk address.

Mobile Phone Issues

• iPhone
• Android

Outlook 2010 in Staff WTS 2010

• Unable to open .jpg attachments in WTS 2010. "You do not have permission to access Photo Gallery which is the default application for this file type".

• Unable to customise the Outlook toolbar. The settings do not save after I log out.

• My local printer is not available when I launch Staff WTS 2000 in Staff WTS 2010.

Browsers

• Cannot open attachments in Firefox 8.

Page last modified on 14 mar 12 16:22