Skip to site navigation

live@ucl common banner

Outlook 2010 - Send on behalf of

To be able to send an email on behalf of someone else requires two stages:

1. The person who wishes to have email sent on their behalf grants the sender permission. 

2. The sender needs to specify the person they want to send messages on behalf of.

Stage 1. Allow someone to send messages on your behalf

Please note: The instructions in this stage (1) needs to be followed by the person who wants to grant permission for someone else to send emails on their behalf.

1. Click on File > Account Settings > Delegate access

Delegate access button

2. In the Delegates window, click on the Add button.

Add Delegate button


3. The Global Address List will open (GAL). Find and select your colleague's name  whom you want to be able to send emails on your behalf. Either double-click their name or click on the Add button in the bottom left hand corner.

Click OK.

Delegate Global Address List

4. The Delegate Permissions window will open. You will notice all permissions are set to none (unless you have previously granted other permissions, in which case your previously selected options will be remembered).

Click on the down arrow next to Inbox and select Editor

5. Tick the check box at the bottom of the window "Automatically send a message to the delegate summarizing these permissions" to do exactly that. An email will be sent to your colleague informing them of their new access rights to your account. 

Inbox editor access option

Click OK.

You have now completed Stage 1.

Stage 2. Specify who you want to send messages on behalf of

Please note: The instructions in this stage (2) needs to be followed by the person who wants to send emails on behalf of someone else.

Stage 1 must have been completed first by the person who wants to grant permission for someone else to send emails on their behalf.

Once you have been granted permission:

1. Open a New Message window.

2. You need to add the From box.

  • Click on the Options tab.
  • In the Show Fields group, click on the From button.
From button in New Message window

The From button will now appear above the To and Cc buttons.

3. Click on the From button (above the To and Cc buttons), and from the resulting drop down list, select Other E-mail Address...

Choose who to send on behalf of

4. In the Send From Other E-mail Address window that appears, type in the person's name that you are sending on behalf of.

Send from other email address window

Click OK.

Tip! Alternatively, you can also click on the From button to open the Global Address List to locate your colleague.

Once you've found them either double click their name or click the Add button to add their name to the box at the bottom of the window.

Click OK when done.

Delegate Global Address List

5. Fill in the rest of the email: To, Subject, Message body, as you would if you were sending the message yourself.

Please note: While you can select any name form the Global Address List, you will only be able to send on behalf of someone who has granted you permission to do so.

Page last modified on 04 apr 11 15:06