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Outlook 2010 - Junk Email

The Outlook 2010 Junk email filter tries to reduce unwanted email messages in your Inbox by moving such messages to the Junk E-mail folder.

The Junk E-mail Filter evaluates each incoming message to assess whether it might be spam, based on several factors. These can include the time when the message was sent and the content of the message. By default, the Junk E-mail Filter is turned on and the protection level is set to Low. This level catches only the most obvious spam. You can make the filter more aggressive by changing the level of protection that it provides. 

Note: The Outlook Junk E-mail Filter does not stop delivery of junk e-mail messages, but moves suspected spam to the Junk E-mail folder. Messages sent to the Junk E-mail folder are retained for 30 days, after which they are deleted from your account automatically.

Tip! We recommend that you periodically review the messages in the Junk E-mail folder to check for legitimate messages that were incorrectly classified as junk. If you find a message that is not junk, drag them back to the Inbox or to any folder. You can also mark the item as not junk (see marking messages as safe).

Junk email options

To view your current junk email settings:

On the Home tab, in the Delete group, select the Junk button and click on Junk E-mail Options...

Junk email button in Home tab

In Staff WTS, when you select this option, the following message will appear:

“The Junk E-mail Filter is not available for your Microsoft Exchange Server e-mail account because you are working online. To enable the Junk E-mail Filter for this account"

Click OK to the message. You can still use the junk email options to add someone to the Safe or Blocked Sender Lists


The following window will then appear, the options shown are the default options in Staff WTS.

Junk email options window
Explanation of the options:
No Automatic Filtering
Although this switches off the automatic Junk E-mail Filtering system, Outlook continues to check incoming mail by using the domain names and email addresses in your Blocked Senders list. Messages from these sources are still sent to the Junk E-mail folder. 
Low
A low level of filtering is performed on incoming mail. Leaving the setting as Low is likely to reduce (but not eliminate) the number of legitimate messages (ones you need) filtered into the Junk E-Mail folder.
High
A high level of filtering is performed on incoming mail. Use this options is you frequently receive junk emails. Note that if you do select this option, you should regularly check your Junk E-mail folder as legitimate messages may be moved there accidentally.
Safe Lists Only
Only messages from Safe Senders and Safe Recipients are allowed to pass into your Inbox. All other mail is treated as junk email. This is the most extreme form of protection.
Permanently delete suspected junk e-mail instead of moving it to the Junk E-mail folder
This option permanently deletes suspected junk emails without sending them first to the Junk E-mail folder. Note that this option does NOT send the deleted messages to the Deleted Items folder. We do not recommend that you tick this option as you may delete messages that have been incorrectly filtered as junk email.
Disable links and other functionality in phishing messages
This option disables links and the Reply and Reply All functionality in phishing messages. What is Phishing?
Warn me about suspicious domain names in e-mail addresses
This option warns you when a domain name (@example.ac.uk) uses certain characters to make it appear to be a well-known brand or website. The intention is to trick you into thinking it is a legitimate email address when in fact it is spoofed. What is spoofing?

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Page last modified on 20 dec 10 09:23