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Outlook 2010 - Invite a non live@ucl user to meetings

You may need to invite users to meetings who have not yet moved to using live@ucl. 

To do this, add the person's email address in the To field of a new meeting request window.

Best practice

When inviting such users, it is best practice to put as much detail in the body of the message as possible. Details such as:

  • Date
  • Time (start and end)
  • Location (and room number)
  • Ask the invitees to ensure they respond to let you know whether or not they will be attending
  • Any further details you think will be useful

It is important to add these details.

Problems with not following best practice

Depending on which email program the non live@ucl users are using, the minimum the recipient might see is the blank email message (if you do not add the above information) with:

  • Date (of message arrival)
  • From
  • Subject (of email message)
  • To (who the invite has been sent to)

Some email programs however, will automatically show more details such as 'When' and 'Where' and even allow the recipient to accept or reject the meeting within the program they are using. 

As it may not be possible for you to know which email program each invitee is using, and how much information they will see, we recommend that you follow the best practice advice above and you should avoid any issues.

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Page last modified on 10 mar 11 11:22