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Microsoft Outlook 2010 -  live@UCL

PDF Format - available for download

  • If you are currently using Outlook 2010 and you shouldn't need to make any changes. However if you do encounter problems, please follow all of the steps below. 
  • If you are using Outlook 2010 for the first time, please go to Step 2.

Step 1.  Navigate to the File Menu > Info > Account Settings > Account Settings. Then click the E-mail tab > New.

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Step 2.  Open Outlook 2010 for the first time.  Within the Add New Account Window populate the fields under the E-mail Account section with 

Your Name

E-mail Address enter your live@UCL ID e.g. ccaaxxx@live.ucl.ac.uk

UCL Password, & retype to confirm

Then click Next.

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You will then see a new window asking you to re-enter your UserID & password.

If your PC has a Windows XP O/S please proceed to Step 3

If your PC has a Windows 7 O/S please skip to Step 4

Step 3.  Replace the User name field with your full live@UCL ID e.g.,  ccaaxxx@live.ucl.ac.uk

Re-enter your password and then click OK.  Proceed to Step 6.

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Step 4. Click Use another account

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Step 5.  Populate the User name field with your full live@UCL ID e.g.,  ccaaxxx@live.ucl.ac.uk
Re-enter your password and then click OK.  Proceed to Step 6.

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Step 6. You will then see a Congratulations window confirming setup has been a success.

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Step 7. Click Finish for Outlook to configure your mailbox. You will need to restart Outlook for the new account to take effect.

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If prior to setting up Outlook 2010 for live@UCl, you have an existing IMAP connection, please change the default account live@UCL by navigating to;


File tab > Accounts Settings > Account Settings > "Click Exchange live@UCL account" > Set as Default (radio Button)


You are now set up to use Live@UCL with Microsoft Outlook 2010.