Getting help

Need help? There are many ways you can get help. You can visit the ISD Service Desk during normal working hours, or contact them electronically. If you are an ADS user you can contact our dedicated ADS Helpdesk instead. There is also lots of info on this website - if you can't find what you're looking for, please let us know so we can improve it.

Some faculties have an information support officer (FISO) and you can also get one-to-one support from our Training Drop-In Service. There is an extensive programme of training courses, usually run as half-day sessions, which you can book in advance. Many useful guides and video clips can also be found on the Resources site.