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Faculty Information Support Officer (FISO)

If you faculty is not listed below, then please email: fiso@ucl.ac.uk

Life Sciences
Engineering Science

+ Aaron Crompton

Social and Historical Sciences

+ Sonja Van Praag


ADVICE

Have you ever needed to ask advice on how best to approach an IT project, what software you should use in a particular situation or how to receive training on a specific software package? If so, your FISO can help.

Questions asked by staff include:

Q: We'd like to set up a research group website, what would we need to do?

Q: I will soon be changing role in my department and will need to update my IT skills. What can you recommend?

SUPPORT

Have you ever needed help with managing your email, creating webpages for your research findings or with an Excel problem? If so, your FISO can help.


Questions asked by staff include:

Q: I need to migrate my email.

A: Help with moving from Eudora to Thunderbird.

Q: I would like to get help with formatting my research paper.

A: Help with table of contents and footnotes.

TRAINING

Do you have specific training requirements where a one-to-one session would be appropriate, does your department need training in specific software? If so, your FISO can help.

Questions asked by staff include:

Q: Our department requires web editing training.

A: Training in Dreamweaver and Silva (CMS).

Q: I would like to increase the use of media in my teaching.

A: Training in PowerPoint and photo editing software.