Review of web-based survey tools
General comments: The functionality of these tools was very similar. None of them seem to pay much attention to the respondent interface or visual impact. The main emphasis is on ease of production and data collection and features such as integration with email lists.
| Name | Visual impact | Special features | Data capture | Price | Privacy/security |
| Survey Monkey | Demo has simple attractive layout with clear instructions and easy navigation |
Can include:
|
Can download into Excel or SPSS |
Basic sub FREE (10 questions & 100 responses per survey); $19.95 per month for up to 1000 responses + unlimited no. of questions |
Security – they reserve the right to record and analyze IP addresses and cookies; Data can be deleted on request but there may be some residual data. |
| Zoomerang | Not as appealing as Survey Monkey. Navigation rather clunky, questions and instructions not clearly differentiated, unattractive font |
Survey programming service; Sample survey respondent service; Survey translation service; Can send reminder and check response status of respondents. |
Results can be downloaded into spreadsheet |
Basic sub FREE (same as above); $350 p.a. or $99 for three months - unlimited surveys and unlimited responses |
No reference on website to Terms and Conditions, security or confidentiality |
| Survey Gold | Better than Zoomerang but not as good as Survey Monkey. Rather monotonous and uninteresting. Couldn’t try navigation |
Can be used on paper, phone or web; Numerous features |
Exportable to SPSS, Excel, dBase, HTML, Data Interchange Format, tab-delimited text |
30 day free trial Individual licence $199 (one user, unlimited responses); No additional charges |
Promises will NOT use IP addresses, cookies or other unique identifiers, or share data |
| QuestionPro | Looks very like Survey Gold. Dull and unappealing |
Can be embedded in websites and newsletters; Most features as above |
Can download to Excel |
30 day free trial Free University Research Licences; Corporate Licence (up to 15000 annual responses) $299 per month; |
Collects and analyses data re. Users but protects privacy and confidentiality of respondents. Does not allow sharing of survey data. |
| Advanced Survey | Hard to say as cannot review without signing up |
Account based system, can be used by anyone with an email address; Email and web surveys |
Downloadable as delimited text, XML or for statistical analysis |
Basic account FREE (unlimited questions/ surveys/ responses); Enhanced account $20.83 per month |
As above. Some ambiguity in privacy statement |
| Web Surveyor | Large number of templates to choose from + custom templates |
Web server hosted, or self hosted surveys; Browser based or downloadable software |
Export raw data to Excel, SAS, SPSS, Lotus, Access and more | From $1495 to $4995 p.a. depending on use of Gateway and/or support | Collects and uses IP and cookie data for internal purposes. Otherwise guarantees privacy and no sharing of data. |
Page last modified on 19 nov 12 09:01
