How to close a Computer Account

 Step 1:  Find the Services Request that created the user Account.  If you know the person's UPI this is preferable way of finding the request.  You can also search by Last Name and organisation, however note that the Last Name field is case sensitive.

Revoke User Account Step 1

Step 2:  From the list of Service Requests select the one that created the request and click on revoke request.

Revoke User Account Step 2

Step 3:  Enter the Reason and revoke the request.

Revoke User Account Step 3

A workflow is created for the Help Desk which is normally actioned within 48 hours.