How to close a Computer Account
Step 1: Find the Services Request that created the user Account. If you know the person's UPI this is preferable way of finding the request. You can also search by Last Name and organisation, however note that the Last Name field is case sensitive.
Step 2: From the list of Service Requests select the one that created the request and click on revoke request.
Step 3: Enter the Reason and revoke the request.
A workflow is created for the Help Desk which is normally actioned within 48 hours.
Page last modified on 15 may 12 15:00