Menu

About the UPI system

The UPI system manages the allocation of UPIs and the transfer of accurate person data between systems. The Services System is a key component of UPI as it's the tool by which departments can record details of their visitors, allocate a UPI to them and then request UCL services for them, whether that's an ID card, a computer account, library access or a phone line.

The data is used in a number of ways as listed below:

About UPI How UPI data is used

UPI as a data key

The UCL Directory

(contact details for staff, students & visitors)

Information about Statuses

The Directory Self-Service system

(the place to change your directory preferences)

Information about Associations

Access groups


Mailing lists
Computer Reps and Account Help tools

Remedy/ITSM/Remedyforce

The Find UPI tool for support staff

To find UPI details for leavers, check association statuses, and view UPI details to help resolve user issues, support staff can apply for access to the Find UPI tool. Access to Find UPI is restricted to certain support areas so please contact the UPI Support Team to find out if access to the Tool is appropriate for your area and to request a Registration form.

Support staff from the following areas are included:

  • Library membership staff.
  • ISD Service Desk staff.
  • Other ISD support teams.
  • Security Systems staff.
  • Estates switchboard/helpdesk staff.
  • FIS Helpdesk staff.
  • HR Information Office staff.
  • Portico Services staff.

Find UPI is not generally available to other departments.

ยท