UCL Information Services Division


User IDs & Passwords

On this page you will find help with managing your password and general help with managing your UCL online identity.

Closed padlock on computer keyboard

The new MyAccount service is available

You'll be pleased to know that the improved MyAccount service is now available for managing your UCL password.

Key features of the new service are:

  • Ability to set longer and stronger passwords.
  • The stronger your password, the longer you can keep it for.
  • Password strength meter to tell you if your password is acceptable *before* you set it.
  • Registration of your mobile phone to allow quick and simple password recovery if you forget it.

You can use the new service now at the MyAccount page or find out more at the MyAccount FAQ.

Most Popular

Explore User IDs & Passwords


Other identity services

Manage your password

Support staff (DAs, Reps, IT Managers)

Help & Self-service resources

Service news & related information