Research IT Services
The Research IT Services (RITS) department develops, delivers and operates services to assist UCL researchers in meeting their objectives at each stage of the research lifecycle. These pages are here to help UCL researchers and other users to take full advantage of our services and include comprehensive user guides, contact information for support queries, and details about forthcoming training and events.
Explore Research IT Services
Services to support computationally intensive research. Providing advice and access to high performance/high throughput computing clusters for all UCL researchers.
Applications supporting funding and innovation through to publication and dissemination, including the IRIS, RPS and equipment catalogue applications.
- High Performance and Throughput Computing
- Software Carpentry Workshop
- Introduction to the Unix shell
Help & Self-service resources
We hold regular drop-in sessions where you can come and meet members of the RITS team for hands-on support.
We can provide free advice and consultancy to help you to make the best use of IT when managing or carrying out research. We'd also like your feedback on our services. We're here to help!
Sign up to the RITS mailing list to keep up to date with events, training courses and news about our services.
- Who do I contact for support?
If you are not sure which of our services you need, or you have a general query related to research IT, email email@example.com and we'll do our best to help you find a solution to your problem. Where possible, please contact us using a UCL email address.
You can also contact our teams directly for help and advice with these services:
- How do I get an account for one of the research computing platforms (e.g. Legion)?
We now have a single simplified application process for all of our research computing platforms. You can find more information and access the account application form on our Account Services guide on the research computing wiki.
If you are a student or postdoctoral researcher, your application must be approved by a permanent member of staff (normally your supervisor or PI). You will need to enter the username of this sponsor in the application form, and an email will be sent to this person asking them to approve the application before the account can be created.
Permanent members of staff do not need a sponsor, but will also receive an email asking them to approve the application before the account can be created.
Service news & related information
|October 2015||January 2016||May 2016|
|October 2016||February 2017|
We wanted to update UCL staff and students following the major loss of IT services on Friday 5 May 2017. Firstly, we want to apologise for the significant impact this had on staff and students’ ability to work across the whole university. We all rely on this technology round the clock and any loss of service is frustrating.
Published: May 16, 2017 4:30:52 PM
The Research IT Services department has come a long way since it was established in 2012, so we thought it would be a good idea to put together something to showcase all of the great services we provide to support research at UCL. The past 12 months in particular have been transformative in terms of the range and scale of services on offer, and our new booklet, 'Research IT Services: 2016 in Review' celebrates these successes and introduces some of the people behind RITS. We also take a look towards the future of Research IT Services at UCL and across the wider academic sector. Whether you're an old friend of RITS or just want to know a bit more about what we do, we hope you'll enjoy reading.
Published: Apr 27, 2017 11:47:17 AM
The introduction of Grace in 2015, and its extension in 2016, has dramatically improved UCL’s ability to support “traditional” high performance computing by providing a dedicated platform for performing large parallel workloads previously handled by Iridis and Legion.
Published: Feb 15, 2017 10:07:19 AM
A new MSc program in Scientific Computing began at UCL this year with the aim of producing highly computationally skilled scientists and engineers who are able to tackle real life problems in a structured and rigorous way. James Hetherington from the Research Software Development Group has contributed significantly to the development of this course and his team are helping to deliver the core skills training in high performance computing and software development. James tells us how it’s going and why this course is important for delivering the research skills we’ll need in future…
Published: Feb 6, 2017 4:27:06 PM