UCL Information Services Division


Print, Copy & Scan Services

print@UCL is a sustainable and highly available print service that allows UCL's staff and students to print, copy, scan and fax quickly and easily across UCL. 

Print, copy & scan services at UCL

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Getting started with print@UCL

Using the service

print@UCL for staff

print@UCL is UCL's preferred solution for printing, scanning and copying in all departments.

Find out more about the print@UCL service for staff

Benefits of print@UCL

Help & Self-service Resources

Top queries

What is print@UCL?
Why has UCL adopted a managed print solution?
How can my department join the Print@UCL service?
What should I do if my printing job is damaged?
How can I get the most from my printing credit?
Will my unused credit be carried over?
What if I wish to purchase a printer or MFD that is not part of the print@UCL service?

Further help

Print, Copy & Scan News & Related Information

About the service

Non-print@UCL printers/MFD’s 

Please note: These devices are not supported by ISD

Print, copy & scan news & developments

Eduroam Internal Access Issues Tuesday 26th September 9am

We are investigating a few users using the UCL Eduroam service being connected to an external VLAN. This effectively means access to internal services (Print@ucl , file stores, internal web pages) will be restricted. Those impacted will have a 10.99.x.x IP address. As a work around please us UCL VPN or Desktop@UCL anywhere service whilst we investigate.

Published: Sep 26, 2017 9:11:11 AM

Print@UCL service disruption Wednesday 16 August from 17:00 to 17:30

The printcapa01 print queues will be migrated today between 17:00 and 17:30 to the new printqueue.ucl.ac.uk service in the new datacentre.  If you are attempting to print to printcapa01 you may not be able to connect to a valid print queue during this time.

Published: Aug 16, 2017 3:54:54 PM