WiFi (Wireless Networks)
There are two WiFi services available at UCL – eduroam which is for UCL staff and students as well as those visiting from other eduroam participating institutions, and UCLGuest which is for visitors to UCL.
Explore WiFi services
WiFi network for UCL staff and students available throughout UCL.
WiFi access for visitors to UCL
Please note: To use the UCL Guest service you must have a sponsor at UCL who can request a UCL user account for you.
Other services and information
Help and self-service resources
- Where is eduroam Wi-Fi available?
- What is my IP Address?
Upon successful authentication, your IP address is automatically allocated (DHCP).
For Internal users (@ucl.ac.uk), a Private IP Address from 10.97.*.* or 10.98.*.* is allocated (where * is any number between 0 and 255). When accessing resources (e.g. Internet, Email, Cloud) your Private IP Address will be translated to a Public IP Address:
- 144.82.8.* or 144.82.9.* (where * is any number between 0 and 255)
For External users (not @ucl.ac.uk), a Private IP Address from 10.99.0.0 is allocated (where * is any number between 0 and 255). When accessing resources (e.g. Internet, Email, Cloud) your Private IP Address will be translated to a Public IP Address:
- 193.60.231.* (where * is any number between 0 and 255)
To determine your actual IP address you can either check your adapter configuration or type "My IP Address" in your web browser search engine.
- How do I connect to eduroam at other institutions?
You use the same connection instructions and UCL userid and password at other Institutions as you do here at UCL. We (UCL) are currently at JRS Tier-2 - this allows the Institution to support either WPA/TKIP or WPA2/AES encryption (or both) - UCL supports both. Support at other Institutions may differ. It is therefore recommended you (a) check eduroam works here at UCL and (b) check the JRS eduroam web site for details on the status of eduroam at participating Institutions.
- What is eduroam?
eduroam is a JANET Roaming Service (JRS) that provides an infrastructure for a user to use their UCL credentials (e.g. email@example.com) to access the Internet from UCL or any participating Institution. The instructions for connecting are the same regardless of location. However, it is recommended you (a) check eduroam works here at UCL and (b) check the JRS eduroam web site for details on the status of eduroam at participating institutions.
- How do I connect to eduroam?
eduroam is supported on any Wi-Fi enabled device. View our connection guides for instructions on how to set eduroam up on your device.
WiFi news & related information
About the service
As previously communicated by email we are making an important security update to the eduroam wireless service.
This morning (Friday 16 June) we are changing the trusted root certificate* for eduroam. After the update, any computer or device that you use to connect to the wireless service will prompt you to accept a new certificate.
Published: Jun 16, 2017 9:27:45 AM
We wanted to update UCL staff and students following the major loss of IT services on Friday 5 May 2017. Firstly, we want to apologise for the significant impact this had on staff and students’ ability to work across the whole university. We all rely on this technology round the clock and any loss of service is frustrating.
Published: May 16, 2017 4:30:52 PM