UCL Information Services Division


Change to eduroam 16 June 2017

16 June 2017

As previously communicated by email we are making an important security update to the eduroam wireless service.
This morning (Friday 16 June) we are changing the trusted root certificate* for eduroam. After the update, any computer or device that you use to connect to the wireless service will prompt you to accept a new certificate.

Will this change affect all computers/devices?

Yes. All devices connecting to eduroam will be affected, including Desktop@UCL.

What do I need to do?

The first time you connect your device to eduroam after 8am on the 16th, you will be prompted to re-enter your UCL credentials and ‘Accept’ or ‘Trust’ the new security certificate.
Exactly what you will see on the screen will depend on the device and operating system that you are using. Screen shots and instructions are available for a range of devices. You will only need to do this once for each device that connects to eduroam.

Questions or problems

If you have any questions or experience difficulties with connecting, please contact the ISD Service Desk.

*What is a certificate?
A certificate is a security mechanism which validates that we are who we say we are. It is good practice to check certificates before trusting them. In this case, the new certificate can be trusted and we ask you to follow the instructions above.