UCL Information Services Division


Telephony Server Migration between Monday 19th June and Friday 7th July 2017

15 June 2017

As part of UCL’s Data Centre Migration Programme, we are migrating the servers that provide network addresses to all Cisco VOIP telephones.

These works are scheduled to be carried out across all VOIP enabled buildings between Monday 19th June and Friday 7th July 2017 and will be completed between 08:00 and 08:30

We don’t expect there to be any disruption to the service, but you should consider all telephony to be at risk during this time.

Please see our VoIP Troubleshooting section on the Telephony Services webpage for further help and support - http://www.ucl.ac.uk/isd/services/telecoms

ISD apologise for any disruption caused during this migration.

If you require any further information or support please contact on is-telecoms@ucl.ac.uk or call ISD Service desk on 25000.