Archive of ISD News
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21st May 2013 - Research Publications System (RPS) Outage
Publication date: 14 May 2013
The Research Publications System (RPS) will be upgraded to the latest version 4.2.1 on Tuesday 21st May 2013, and as a result of this there will be no service available between 3pm - 5pm on that day. We are expecting the service to be fully re-instated by 10.00am on Wednesday 22nd May 2013. Prior to this, the service should be considered 'At Risk'.
Tues 14th May and Tues 21st May, ISD media-related services 'at risk'
Publication date: 10 May 2013
The following ISD media-related services should be considered 'at risk' during the times listed below while essential maintenance is performed:
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Page last modified on 16 apr 12 13:23
ISD Highlight
Java Upgrade - Monday 8th April
UCL Administrative Systems are mainly available via the web using an internet browser. Many of the commonly used systems require the use of Java via a browser plug-in in order to run. This is sometimes referred to as the Java Runtime Edition (JRE). More...
Please Note:
All ISD systems run unattended overnight and at weekends. If they fail services may not be restored until the next working day.
ISD Service Desk Opening Hours
Term Time:
Phone calls:
Monday to Friday:
8.30 - 17.30
Main Service Desk:
Monday to Friday:
9.30 - 17.00
Vacation Time:
Phone calls:
Monday to Friday:
8.30-17.00
Main Service Desk:
Monday to Friday:
10.00 -17.00
