Archive of ISD News
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Windows 8 - ISD Statement
Publication date: 21 January 2013
Windows 8 is the latest version of the Windows Client operating system. It was put on general release in October 2012.
8 character minimum password length
Publication date: 16 January 2013
Microsoft require us to migrate Live@UCL to their Office 365 offering. This is currently being planned but is unlikely to take place before July 2013.
Phishing emails - updated January 2013
Publication date: 14 January 2013
We have had many reports about a recent influx of targeted phishing emails to UCL inboxes, in particular with 'Announcement' as the subject header and a spoofed 'from' address as 'webmaster@ucl.ac.uk'.
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Page last modified on 16 apr 12 13:23
ISD Highlight
Security Prompts from Log-in within Live@ucl Outlook Web Access (OWA)
A small number of users have been receiving a security information prompt while using live@UCL OWA (Outlook Web Access). This prompt is a feature of the standard Microsoft service, and is used when userids and passwords are managed by Microsoft rather than the service organisation (UCL manages its own live@UCL userids and passwords). The prompt should be ignored, and you can simply click ‘save’ to access your email. More...
Please Note:
All ISD systems run unattended overnight and at weekends. If they fail services may not be restored until the next working day.
ISD Service Desk Opening Hours
Term Time:
Phone calls:
Monday to Friday:
8.30 - 17.30
Main Service Desk:
Monday to Friday:
9.30 - 17.00
Vacation Time:
Phone calls:
Monday to Friday:
8.30-17.00
Main Service Desk:
Monday to Friday:
10.00 -17.00
