Information Services Division


ISD News

Keeping you up to date with any news, events and developments related to our services

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Data Centre generator test - services 'at risk': 8am - 9am Thursday 23rd April

Following last weeks major electrical failure in the Kathleen Lonsdale Building a generator test will be carried between 8am and 9am on Thursday 23rd April in one of the ISD Data Centres. Although we do not expect services to be affected the following services should be considered 'at risk' for the duration.

Published: Apr 22, 2015 2:44:12 PM

Halls Wi-Fi "At Risk" - Wednesday 22 April & Short Outage - Thursday 23 April 8am

On Wednesday 22 April 2015, between 9am and 4pm the Halls of Residence Student Wi-Fi Service (eduroam) should be considered “at risk” while we carry out work to expand the Wi-Fi service into the Institute of Education Halls of Residence. No service disruption is expected and engineers will continually monitor the service during works. However, if you experience any issues please contact the ISD Service Desk (Telephone: 020 7679 5000).

Published: Apr 20, 2015 4:51:44 PM

Network/Power outage in Cruciform building 18/4/2015

 We currently have a power outage in the Cruciform building which is affecting the network. Desktop services in the Cruciform Library are unavailable and this may continue until Monday. We will update here if there is any change to this situation.

Published: Apr 18, 2015 6:44:17 PM

Print Charge Website Maintenance Tuesday 21 April 2015 10am- 11am

On Tuesday 21 April from 10:00AM to 11:00AM the print charge website https://printaccount.ucl.ac.uk will be undergoing maintenance, we will be applying a new certificate and configuring the load balancer.

The impact of this outage will be:

•    Students will not be able to check their account transactional history
•    Students will not be able to top up their print account credit online
•    Staff users will not be able to login to the website to check status/retain/delete    print jobs

We apologise for any disruption this may cause.

Published: Apr 14, 2015 5:46:27 PM