Security Prompts from Log-in within Live@ucl Outlook Web Access (OWA)
22 June 2012
A small number of users have been receiving a security information prompt while using live@UCL OWA (Outlook Web Access). This prompt is a feature of the standard Microsoft service, and is used when userids and passwords are managed by Microsoft rather than the service organisation (UCL manages its own live@UCL userids and passwords). The prompt should be ignored, and you can simply click ‘save’ to access your email.
We are awaiting a response from Microsoft why these prompts are appearing and will provide more information as soon as possible.
21st May 2013 - Research Publications System (RPS) Outage
The Research Publications System (RPS) will be upgraded to the latest version 4.2.1 on Tuesday 21st May 2013, and as a result of this there will be no service available between 3pm - 5pm on that day. We are expecting the service to be fully re-instated by 10.00am on Wednesday 22nd May 2013. Prior to this, the service should be considered 'At Risk'.
More...
Please Note:
All ISD systems run unattended overnight and at weekends. If they fail services may not be restored until the next working day.
ISD Service Desk Opening Hours
Term Time:
Phone calls:
Monday to Friday:
8.30 - 17.30
Main Service Desk:
Monday to Friday:
9.30 - 17.00
Vacation Time:
Phone calls:
Monday to Friday:
8.30-17.00
Main Service Desk:
Monday to Friday:
10.00 -17.00
