8 character minimum password length
16 January 2013
Microsoft require us to migrate Live@UCL to their Office 365 offering. This is currently being planned but is unlikely to take place before July 2013.
One of the requirements of Office 365 will be an 8 character minimum password length and we want to ensure that all users are compliant with this by the time we migrate. Given a 150 day password life we need to enforce this within the next few weeks.
The Service Desk have been promoting the use of 8 character passwords as best practice for some time. However, it has been possible to set a shorter password provided the character mix it was made up of was sufficiently complex.
It is currently planned to enforce the 8 character password length minimum on Tuesday 29th January. This means that anyone changing their password from that day on will need to choose one that is 8 characters long. Please note, it will NOT be necessary for any user with a shorter password to immediately change it (until they receive the usual expiry e-mail messages).
ISD Highlight
Security Prompts from Log-in within Live@ucl Outlook Web Access (OWA)
A small number of users have been receiving a security information prompt while using live@UCL OWA (Outlook Web Access). This prompt is a feature of the standard Microsoft service, and is used when userids and passwords are managed by Microsoft rather than the service organisation (UCL manages its own live@UCL userids and passwords). The prompt should be ignored, and you can simply click ‘save’ to access your email. More...
Please Note:
All ISD systems run unattended overnight and at weekends. If they fail services may not be restored until the next working day.
ISD Service Desk Opening Hours
Term Time:
Phone calls:
Monday to Friday:
8.30 - 17.30
Main Service Desk:
Monday to Friday:
9.30 - 17.00
Vacation Time:
Phone calls:
Monday to Friday:
8.30-17.00
Main Service Desk:
Monday to Friday:
10.00 -17.00
