UCL Information Services Division


IT for IOE - IT Service Desk


IT Service Desk


The IT Service Desk is the first point of contact for supported computer hardware, software, IT account or other IT related issues; including telephony, audio visual and printing queries. Support is available through a day service and an out of hours service, ensuring 24/7 cover for all IT queries.

Helpline:  +44 (0) 20 7612 6696 (Ex 06696)

Email: IT Service Desk

Before contacting the IT Service Desk
Open Hours for IT Service Desk in the Library
How To - Change Passwords
How your request is managed
Out of hours IT support
Useful Information and Links
Which log in do I use 'IOE Staff Only'

Looking for information on current IT issues? Please go to our IT Service Status pages.