How to print to a Print@UCL device from a smartphone or tablet

If you want to print a document from your smartphone or tablet on a Print@UCL device then this guide will explain how you can do this.

This service is intended for smartphone or tablet devices. For other devices please use the appropriate connection guide to Print @ UCL:

• Desktop @ UCL/Sync and Share
• Windows 7/8 or 10 (including personal devices)
• Mac OSX (including personal devices)
• Linux (including personal devices)

Desktop @ UCL Anywhere Remote Access is available on any device (including a personal device) for staff and students via a browser on and off campus that offers a seamless UCL desktop and printing experience.

This guide is aimed at...

• Staff
• Students
• IT Administrators
• SLMS staff
• Researchers

Before you start...

• You will need a smartphone or tablet with an internet connection
• You will need an email client such as Outlook, Gmail, Yahoo mail etc
• You will need your UCL ID card, which will need to have been registered with Print @ UCL
• You will need access to a Print @ UCL Multi-function device or printer

Instructions

Print from your mobile devices using your UCL email account

Important: The maximum size of attachments sent to Mobile Print is 20MB.  Each attachment should be sent as a separate email in order to ensure you stay below this limit.  Anything above this size will be automatically rejected by the server and will not print.

1.  Send an email with the documents attached that you would like to print, to Mobile Print.

Note: You can only attach certain file formats of documents to mobile print. Supported documents types include: Microsoft Office (Excel, Powerpoint .ppt only, Word), OpenOffice, PDF, JPG, GIF, PNG, TIF, TXT.

If the file format is not compatible it will not print your job.

2.  Documents you send to print are automatically sent to the Print @ UCL print queue and you can release your job by swiping your UCL ID card at one of the devices.

Note: Jobs sent to the mobile print queue will only print out in A4, double-sided, mono.
Please only send a print job once to the email address. If you do not see your print job on the printer display it will be waiting in a queue to process. Sending of duplicate jobs may cause further delays.

Sending a mobile print job from an external email provider (e.g. Gmail, Yahoo mail, etc)

The first time you send your print job, you will receive an email back asking you to register your email address with the printing system.

Note: Don't forget to check your spam box just in case the registration email has been classed as spam by your email provider.

Help & Support

For further help and assistance you will need to contact the IT Services.