To log into the new computer reps tool, please follow the link on the main Computer Reps page or use the link below:

Launch: Computer Reps Tool

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This function allows a computer Rep to list and search all staff, students and visitor records in their department.  Additionally, it is also possible to filter a search by past, current, future and honorary status. 

1. Login to the tool by clicking the Login link in the left column.
2. Click List Users and then the relevant buttons in the right pane (e.g. staff and current).
3. Click Get Data

If a Computer Rep has many users, he/she may search the list by typing in the Filter box in the top right corner of the web page.

For example: A Computer Rep can submit a query to search for a staff member.  The results would allow him/her to identify the following types of information:

• UPI (UCL Person Identifier, a unique number )
• User ID
• Email address
• Status of staff computer account
• Previous affiliations e.g. ug, pg, hon etc.
• Dates of the computer account (e.g. start and end date)
• Intranet groups

Launch: Computer Reps tool

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Previously, a Computer Rep would request a staff computer account to be deleted via an online form.  This online form is now being phased out, and in order to delete a computer account you now need to use a 'Revocation request in the Services System'.

The 'Revocation request' will first suspend the account. There is then a monthly batch deletion. Therefore, by submitting a revocation request through the Services System, it will better reflect account status as it will update to say "Revocation requested".

See: Services System

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A Computer Rep can look up a central user id using the new Computer Reps Tool.

For example: If a user has forgotten their central user id, it can be retrieved by a computer rep using the new tool.

All that needs to be done is for the Computer Rep to search for the user by department or name. Once the correct user has been identified, it is possible to retrieve their user id by expanding the user's information to show a list of all associated user ids during their time at UCL.

Launch: Computer Reps Tool

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It is possible to use the Computer Reps Tool to see the current status of a user's account. 

For example: Visiting staff will have an end date in their account.  If he/she is still engaged in work at UCL after their end date, it is likely that they will no longer be able to access their central computer account. Through looking up their details in the Computer Reps Tool, it is possible to identify the following information:

• End date
• Account status. 

This information can then be used to advise the user accordingly.

Launch: Computer Reps Tool

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New Computer Reps achieve this status by registering for the Services System.

This applies to changes that raises the access level. For example: adding extra departments, changing departments, changing roles (e.g. from Comp Rep to departmental administrator in the system).

A Computer Rep is an important link between the Information Services Division (ISD) and the department. The role of the Rep can vary in departments. Where a department has lots of users, the role could become demanding. Therefore, if Reps feel that they are unable to take on this role it is worth making this clear to the department.

The removal of Reps can be done by an individual contacting the ISD Service Desk (i.e. “I’m no longer a Rep”). This will be passed on to the Services System team so that they can revoke the Rep's Services System access). This can also come from a DA/Head of Dept if necessary (i.e. “Joe Bloggs is no longer a Computer Rep in our department”) and the same will apply.

See: Services System

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New Computer Reps achieve this status by registering for the Services System.

See: Services System

In order to remove yourself as a Computer Rep, you will need to request a revocation request via the ISD Service Desk.

Please note: that a revocation request will also remove your access to the Services System.

See: Service Desk

Personal details displayed on the Computer Reps Tool are taken from the UCL directory service. In order to change this information you will need to do one of the following:

1. Log into the directory self-service page and complete the online form
2. Or contact directory-corrections@ucl.ac.uk

If a member of staff has since left UCL, but they are still appearing in the Computer Reps Tool. Then please ensure that their record in the Services System has been correctly updated.  The data on the Computer Reps Too is a read only view of the data stored in the Services System.

See: Services System

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